FAQ

faq

Transparency is one of our key business principles! We are extremely proud of the product we sell and we want to keep you informed! We are asked many great questions & the most popular questions are below:

Why an Online Market?

Growing up on our Family Orchard in Oliver B.C., we have enjoyed all aspects involved in farming, manufacturing, shipping and selling. Because we understand what is involved from farm to table, we have become well known for our top quality and service.

Given the current changes in how we are shopping for food, we have received an overwhelming amount of requests to deliver. So we have brought together some top quality vendors in food collaboration to support you and your families needs.

We believe in supporting Canadian farming and local Business. We do not sell or carry any fruit, vegetables or product from the United States. 

Who are your other vendors?

We have collaborated with businesses that create their goods in a certified kitchen and have a track record of quality. Working in Farmers Markets all our lives, we know what staples our customers keep coming back for. We are very proud to present:

Our Vendor Page HERE

 

 


Are you organic?

We are a conventional farm, not an organic farm. Although we do our best to use organic-based sprays, we will use pesticides and fungicides when we deem absolutely necessary. We do carry produce from farms that are either certified organic or spray-free on occasion. Anything that we grow we wouldn't think twice about feeding to our own children. If you have any questions, do not hesitate to send us an email! The same with our vendors. All product descriptions are thorough.


Why does your fruit/veg not look like grocery store fruit?

Fruit/Veg you find in the grocery store has most likely been sprayed with unnatural chemicals to preserve its shelf life or colour, which can also negatively affect the taste. As we do not spray for this, our fruit can have bumps and bruises that come from shipping, handling, and touching other fruit. Just because a peach looks imperfect, doesn't mean it is not delicious and nutritious. That being said, if you receive fruit that is damaged, moldy, or doesn't taste right, don't hesitate to let us know (we have a 100% guarantee on all of our products).


Is your fruit GMO?

No, we do not have GMO fruit, nor will ever carry it. That includes the GMO non-browning apple.


Do you purchase from wholesalers?

We do not purchase from wholesalers, even if we are short on supply of a product. If we do not have a quality source from a local farmer that has a surplus, we put a close to the season of that particular food.


Does your mom actually pack fruit/veg?

You heard it right! Our lovely mother Helena actually picks and packs fruit/veg that we offer for 12 hours each day during the summer season on our family-owned farm in Oliver, BC. For your delivery needs we have a team here in Spruce Grove organizing all your needs. 


How do you have such great staff?

Most of our employees have been with us for 8-10 years and love working for us. Once a year we have a rockin' staff party (we love our employees). See our team HERE



Where can I find you throughout the week?

We attend markets Tuesday through Sunday! Along with many of the vendors on this site. Check their personal websites for their locations. For a full comprehensive schedule of our markets, see HERE


When will a certain product be available?

For a general list of when products will be available and what is in season is HERE.

We start with our produce at markets first and then add them online the week after. 


How does Delivery Work?

We require a minumum 50.00 order to deliver, with a 9.00 delivery charge. Farmer's Markets Products have a very low markup, and the packing alone costs up 3.50 per box to bring to your doorstep, plus gas and staffing costs. We have not increased the retail price from what you would find at their stall, the 9.00 helps us cover our additional costs. 

We currently deliver within Edmonton, St. Albert, Leduc, Spruce Grove, Stony Plain, Beaumont, Parkland County, Devon and Sherwood Park. Just add your Postal Code to the top bar and see if we are able to swing by your way.

Our delivery days are currently Fridays's from 1:00-6:00pm and Sunday's 12:00pm-5:00pm. 

We will be leaving your package on your doorstep, with a quick knock, or doorbell ring. You will need to be watching for your order, as our packaging process does not allow your goods to be sitting outside for longer than 15 minutes. 

We are not liable for any stolen goods, or anything damaged from sitting out. 


How does Pickup Work?

 

We are at all our Farmers Markets now for the summer 2020 season. Curbside can be arranged for Strathcona and Bountiful Farmers Market.